The Apple Genius Bar is a technical support service offered by Apple in its retail stores. The service provides personalized technical support for Apple products such as iPhones, iPads, Macs, Apple ...

Apple recently made changes to its service scheduling process, and is now allowing users to make appointments with certified third parties and the remaining Apple Specialists for repair and support.

iPhone users can repair their device in-home with certified tools provided by Apple, but it'll cost you not just money, but time too. Here's what you'll spend trying to fix a broken iPhone 13. Apple ...

Apple today has made its Support app available for download in the United States. Last month, Apple released the app in select countries, but only today has it officially come to the United States.

Apple has now introduced a manner in which customers seeking support can book repair appointments with not only the well known Genius Bar, but also Apple Authorized Service Providers. Previously ...

If you had to replace your iMac display hinge because the screen kept tilting forward, Apple is ready to give you a refund. According to a new internal service document, Apple will be offering refunds ...

It's now easier for consumers to try on the Apple Watch: Apple stores now no longer require individuals to book an appointment to test drive the device. The change for Apple Stores in the US began ...

It’s now valid for three years after purchase, not two It’s now valid for three years after purchase, not two The support program was originally introduced in October 2020, one year after the original ...

ABC News tech editor Alyssa Newcomb gets in-store appointment. — -- A big day for Apple usually means lines of people, some of who have been camped out for hours or days. For the release of the ...